👮Ticket Information

Making a Ticket

1. Please click: This link. It will redirect you to the image below.

   

2. Please click: "Open a Ticket!"

   
3. Please select the option that best reflects your issue.

4. Please fill in your IGN and a brief summary of what the issue is (Please leave Image & Video options empty)

   
5. Click Submit

6. Wait for a helper/staff member to respond!

   

Logs & Where to find them!

• Welcome, I will guide you on how to look for logs in your launchers!

• Why do you need these logs? - Well when you create a ticket and you're having issues in-game, we will most likely need your logs to verify what happened / compare information that was given to us versus what the game logs say!

• There's numerous reasons logs can be used aside from verifying information, such as showing us why an error occurred, and other things that can assist us in assisting you!

• Let's start off with the most used launcher:

• Base Minecraft

  1. Go to your computers search bar. [Generally with Windows key+R]

  2. Open the .minecraft Folder.

  3. Scroll down and click on the appropriate folder. [Logs or Crash-Reports] (We generally only need logs)

  4. Scroll down if you have to, and drag and drop the "Latest" .txt file into your discord ticket and upload it!

• CurseForge

  1. Make sure to open your CurseForge Launcher.

  2. Click on the Minecraft icon on the left.

  3. Click on "My Modpacks" near the top of your screen within the CurseForge Launcher.

  4. Right click your modpack. [Cobblemon Islands]

  5. Click open folder.

  6. Scroll down and click on the appropriate folder. [Logs or Crash-Reports] (We generally only need logs)

  7. Scroll down if you have to, and drag and drop the "Latest" .txt file into your discord ticket and upload it!

• Technic

  1. Make sure to open your Technic Launcher.

  2. Click on Modpacks at the top.

  3. Scroll if you need to and click on Cobblemon Islands [Official].

  4. Click on the Modpack Options in the top right under Launcher Options.

  5. Click on Open at the top of the screen that popped up.

  6. Scroll down and click on the appropriate folder. [Logs or Crash-Reports] (We generally only need logs)

  7. Scroll down if you have to, and drag and drop the "Latest" .txt file into your discord ticket and upload it!

• Modrinth

  1. Make sure to open your Modrinth Launcher.

  2. Click on the library icon on the left of your launcher. [The three books with one leaning over]

  3. Find your modpack [Cobblemon Islands].

  4. Right click on modpack.

  5. Click open folder.

  6. Scroll down and click on the appropriate folder. [Logs or Crash-Reports] (We generally only need logs)

  7. Scroll down if you have to, and drag and drop the "Latest" .txt file into your discord ticket and upload it!

Images of Log Folder & Logs